Privacy policy
At YugenFurni, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and make purchases of our furniture products, including seating & lying furniture, storage furniture, table & desk furniture, and auxiliary furniture.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment information when you make a purchase
- Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies
- Communication Data: Records of your communications with our customer service team
- Transaction Data: Purchase history, order details, and payment information
How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your furniture orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping notifications, and delivery updates
- Improve our website functionality and user experience
- Prevent fraud and ensure website security
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers who assist in operating our website and fulfilling orders
- Legal Requirements: When required by law, court order, or governmental regulations
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and monitoring
- Limited access to personal data on a need-to-know basis
- Secure data storage with industry-standard protection
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and tax obligations
- Resolve disputes and enforce our agreements
Transaction data is typically retained for 7 years to comply with tax and accounting requirements.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability where applicable
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your data through appropriate safeguards.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
