Shipping policy
Shipping Methods
YugenFurni currently offers Standard Shipping for all orders. We work with reliable logistics partners to ensure your furniture reaches you safely and efficiently.
Processing Time
All orders are processed within 3-5 business days after order confirmation. During peak seasons or promotional periods, processing times may extend to 7 business days.
Shipping Time & Coverage
Standard Shipping typically takes 7-14 business days for delivery after processing. We ship to all major metropolitan areas and regional locations within our service network.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The final shipping cost will be displayed during checkout before payment confirmation.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can monitor your shipment's progress using the provided tracking number.
Delivery Requirements
Please ensure someone is available to receive the delivery at the specified address. For large furniture items, we recommend having assistance available for moving items to their final location.
Delivery Issues
If you encounter any issues with your delivery, including damaged items or incorrect products, please contact us immediately at [email protected] with your order number and details of the issue.
International Shipping
Currently, we only ship within our domestic service area. International shipping options are not available at this time.
Shipping Restrictions
Some remote or hard-to-access locations may have shipping restrictions. If your address falls into this category, we will notify you promptly and discuss available alternatives.
