Tracking order

At YugenFurni, we understand the excitement of awaiting your new furniture pieces. Our comprehensive order tracking system ensures you stay informed about your shipment's journey from our warehouse to your doorstep.

How to Track Your Order

  1. Order Confirmation

    Immediately after placing your order, you'll receive an email confirmation containing your order number and estimated delivery timeline.

  2. Processing Phase

    Within 1-2 business days, your order enters processing. You'll receive a notification when your items are prepared for shipment.

  3. Shipping Notification

    Once dispatched, we'll email you with tracking information including:

    • Carrier name
    • Tracking number
    • Estimated delivery date
  4. Real-time Tracking

    Use the provided tracking number to monitor your package's progress through our recommended tracking platforms.

Recommended Tracking Platform

17Track

A reliable global package tracking platform that supports multiple carriers worldwide:

Visit 17Track

How to Use 17Track:

  1. Navigate to the 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time shipping updates
  4. Bookmark the page for quick access to ongoing tracking

Need Assistance?

If you encounter any issues with tracking your order or have questions about your shipment:

  • Ensure you're using the correct tracking number from your shipping confirmation email
  • Allow 24-48 hours for tracking information to activate after receiving your shipping notification
  • Contact our support team at [email protected] for personalized assistance

Helpful Tracking Tips

  • Keep your order confirmation and shipping emails for easy reference
  • Track your package regularly as delivery dates may update based on carrier conditions
  • Ensure someone is available to receive the delivery on your scheduled delivery date
  • Contact us immediately if tracking shows "delivered" but you haven't received your package
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